Shipping Policy

This shipping policy applies to all orders placed with ANFINITE. It has been prepared to provide our customers with clear and transparent information about shipping terms, delivery times, and related procedures. By placing an order on our website, you agree to the terms set out here, to the extent permitted by law.

Delivery Countries

We currently deliver to the following countries:

  • Italy

  • Spain

  • France

  • Finland

We offer free shipping on all orders to the countries listed above, with no minimum purchase amount.

Shipping Terms

We rely on USPS/UPS, DHL and OSM to ship and deliver our products.

The carrier used may vary depending on the destination country and the availability of our logistics partners.

Processing and Shipping Times and Order Cutoff Time

Processing time: 0–2 business days (Monday through Friday).

Transit time: 3–5 business days (Monday through Friday).

Estimated total delivery time: 3–7 business days.

Order cutoff time: 5:00 PM (Netherlands time).

Orders placed after 5:00 PM may be processed on the next business day.

The delivery times shown are estimates. During busy periods or in the event of unforeseen circumstances involving carriers or customs procedures, delivery may take longer.

Shipping Costs

Free shipping on all orders.

There is no minimum purchase amount to qualify for free shipping to the listed delivery countries.

Order Cancellation

If you wish to cancel your order, contact our customer service team as soon as possible at info@anfinite.com.

If the order has not yet been processed or shipped, we will do our best to handle your cancellation request promptly.

If the order has already been processed or shipped, you can refer to our return and refund policy and your legal right of withdrawal.

Packages Damaged in Transit

If you receive a visibly damaged package, please contact our customer service team as soon as possible.

If possible, report the damage to the courier and take some photos of the packaging and its contents.

We will help you find a suitable solution if your order is delivered damaged or not as described.

Delayed or Lost Orders

If your order is taking longer than expected to arrive, contact us at info@anfinite.com.

Our customer service team will help you check the shipping status and resolve any delivery issues.

Order Tracking

Once your order has been shipped, you will receive a shipping confirmation email containing the available tracking information.

You can use these details to track your delivery status.

Company Information

Store name: Anfinite (part of Stal-Brook V.O.F.)
Address: Cruquiuszoom 92, 2142EW, Cruquius, Netherlands
Registration number: 88550508
VAT number: NL864682475B01
Email: info@anfinite.com
Phone: +31 645899737

Customer service hours (GMT+1):

Monday – Friday: 09:00 – 17:30
Saturday and Sunday: 10:00 – 15:00

We aim to respond to emails within 1 hour during customer service hours.

Thank you for choosing ANFINITE.